Your questions, our answers

No, the piano bench arrives fully assembled.

We know many soloists who use a glissando piano bench to practise with a cello or their wind instruments.
A good sitting posture with adjustable height is also important for these instruments. It promotes concentration and free movement of the back.
Free breathing is particularly important for wind players, which is promoted by a relaxed, upright posture.

This is not a problem with glossy black pianos and grand pianos. However, if you have a beautiful instrument made of fine woods, we will do our best to match your piano bench to it.
As a matter of principle, we do not use tropical woods such as mahogany or rosewood, but we will always find a solution that we can realize with local woods.

It is particularly suitable for children because of the large height adjustment range.
However, children weighing less than 20 kg need help with the adjustment, otherwise the piano bench will not lower.

You are cordially invited to test the piano bench directly in our manufactory in Aachen or to put together your own individual Glissando-Bench.
You can now also try out the bench in Leipzig.

A clean, slightly damp cloth is sufficient for cleaning the covers and the frames. If soiled, use a mild soap solution.
The vegan covers can also be cleaned with medical disinfectants. We will be happy to name suitable means for you.

We have been manufacturing piano benches for around 25 years and, despite our lifetime guarantee, have only had to carry out a few repairs so far. Besides “accident damage”, it was usually due to the gas spring losing some of its gas charge after many years. Then the piano bench no longer lifts by itself.
The tough continuous operation at music academies is our best test field. There we find that after about 15 years, the first repairs may become necessary.

The entire Glissando piano bench is designed to be repairable. Whether it’s the mechanics, the upholstered seat, or the frame, we can repair any damage or fix it with replacement parts. We do it carefully and inexpensively.

The guarantee period is two years for the entire bench.
We also provide a lifetime guarantee for the mechanics, during which we repair all damage and defects free of charge.

We ship with DHL throughout the EU and charge € 28.50 for shipping.
If you as a company have a VAT identification number (tax ID number), please state this when ordering. You then do not have to pay the German VAT.

Yes, we ship worldwide.
The shipping costs are displayed when you enter your address in the shopping cart.
For shipments to countries outside the EU, import sales tax is due. This is not charged by us, but by the respective customs office in your country.

Shipping is free within Germany. Find all prices at the Shipping section You will find the shipping costs for global shipping when you enter your address in the shopping cart and checkout.

We can deliver most piano benches within 4 weeks.

Yes, because we want you to be satisfied. In this case, please contact us by phone or email.
If you have any concerns about your configuration, we will be happy to send you a material sample in advance.

The Glissando piano benches offered here are only available directly from us.
However, there are several manufacturers who install the Glissando mechanisms we produce in their piano benches. In Germany, these include the Burghardt and Homberg companies. In Italy Discacciati and CGM Corengia.
You can also find our machine heads in the benches of leading piano manufacturers.