Your questions, our answers

No, the piano bench will arrive to you fully assembled.

We know many soloists who use a glissando piano bench to practise with a cello or with their wind instruments. A good sitting posture with adjustable height is also important with these instruments. It promotes concentration and free movement of the back. Especially important for wind players is free breathing, which is promoted by the relaxed upright posture.

This is not a problem with glossy black pianos and grand pianos. However, if you have a beautiful instrument made of fine woods, we will make every effort to match your piano bench to it.
As a matter of principle, we do not use tropical woods such as mahogany or rosewood, but we always find a solution that we can realize with domestic woods.

Especially because of the large range of height adjustment, it is well suited for children. However, children weighing less than 20 kg need help with the adjustment, otherwise the piano bench will not lower.

You are cordially invited to test the piano bench directly in our manufactory in Aachen or to put together your own individual Glissando bench.
You can now also try out the bench in Leipzig.

A clean, slightly damp cloth is sufficient for cleaning the covers and the frames. If soiled, use a mild soap solution.
The vegan covers can also be cleaned with medical disinfectants. We will be happy to name suitable products for you.

We have been manufacturing piano benches for about 22 years, and despite our lifetime warranty, we have only had to make a few repairs. Besides “accident damage”, it was usually due to the gas spring losing some of its gas charge after many years. Then the piano bench no longer lifts by itself.
The tough continuous operation at music academies is our best testing ground. There we find that after about 15 years, the first repairs may become necessary.

The entire Glissando piano bench is designed for repairability. Whether it’s the mechanics, the upholstered seat, or the frame, we can repair any damage or fix it with replacement parts. We do it carefully and inexpensively.

The guarantee period is two years for the entire bench.
We also provide a lifetime guarantee for the mechanics, during which we repair all damage and defects free of charge.

We ship with DHL to the entire EU and charge € 28.50 for shipping.
If you as a company have a VAT identification number (tax ID number), please state this when ordering. You then do not have to pay the German VAT.

Yes, we ship worldwide.
The shipping costs are displayed when you enter your address in the shopping cart.
For shipments to countries outside the EU, import sales tax is due. This is not charged by us, but by the respective customs office in your country.

Shipping is free within Germany. Find all prices at the Shipping section

We can deliver most of the piano benches within 4 weeks.
If your preferred piano bench takes longer, we will inform you immediately.

Yes, because we want you to be satisfied. In this case, please contact us by phone or mail.

The glissando piano benches offered here are only available directly from us.
However, there are several manufacturers who install the glissando mechanisms we produce in their piano benches. In Germany, these include the Burghardt and Homberg companies. In Italy, Discacciati and CGM Corengia.